Ro vs Eden

“Exceptional in every respect!!!”

“Applying for RO was quick and easy. I got a response within an hour! I have had a follow up from a doctor who explained the process, the medication and usage. Also, it is very comforting to know that there are professionals available should there be questions.”

“My experience with ro was great, just as if I was in with my primary care physician. They asked all necessary questions about my health and meds I take daily, so I'm confident in my experience. Thanks ro”

“The whole process was so quick and easy. I was pleasantly surprised.”

“They are good to answer questions quickly and not leave you hanging.”

“So far, so good! Can't wait to receive my first order!”

“They are easy to take and so far I haven't had any side effects.”

“Very easy process!”

“All has been convenient and affordable so far.”

“The meeting with the NP was on time. She was very thorough and I could understand her language.”

“It was really easy to sign up and I got answers right away. I'm waiting for my order to arrive. Can't wait!! Thank you”

“I'd like to be able to chat directly with someone. All I can find are FAQ with responses.”

“Easy on-line application process. Quick response & approval. Good communications. Pricing for 12 month membership a bit high, but competitive.”

“It was easy to answer the questions & qualify for the medication. I've been overwhelmed with texts and would prefer e-mails, so I can print important info.”

“I wish you had a phone # for better communication.”

“The process was relatively easy and the site seems legitimate. But the pricing is dicey - I already saw a second charge for some kind of subscription in addition to the monthly charge! I find that very questionable and now I'm seeing reviews that the billing process is not consistent. I'm not thrilled.”

“Received the smallest dosage of GLP-1 amongst my many, many friends who started this program. Half of what the rest received from other platforms.”

“I am still waiting for shipping verification.”

“Would be nice to know the possible fee for medication before paying the $39.”

“Needed to contact Ro by phone to expedite delivery. Impossible! Video call with MD a mere short formality. Messages returned in 2-3 business days.”

“My delivery was delayed for 4 days. When I received it all of the ice packs were totally melted into liquid. The temperature of the box was 60 degrees inside. The first response I received, after I notified them of my delivery, was to not use the medication and that they would review the problem. Now I have been getting emails saying "your medication has been delivered" and I have not had any further information as to whether I should use it or not. Very frustrating and poor customer service”

“I had to choose a medication without any guidance from a physician. I thought I would receive some input before my medication was ordered, but I was charged before I even talked to a physician about possible side effects/benefits.”

“I didn't understand that $39 initial fee was for consultation and not the medicine. Needs to be clearer about what the cost was for”

“Ann was a great help. She got back to me with a resolution to my problem with quick action.”

“The team was prompt, kind and helpful.”

“MELANIE was fantastic!!! Super helpful and responsive”

“Sandra was super helpful in resolving my question. She was on point, answered directly and very nice & polite! Thank you, Sandra!”

“Joanne with customer support was great, answered all my questions”

“Ann did an excellent job. She answered my question and thoroughly explained the issue. She also responded quickly. This process worked much better than trying to get someone on the phone.”

“Melanie was patient, helpful, and friendly throughout the call, offering courteous assistance from beginning to end.”

“When the pricing at the company I had been using went up I knew I had to look for a better option. I was "only" looking for maintenance support, but it was not possible with many other companies, or they were more expensive, or had membership fees, or monthly billing, or bad customer service, or found other ways to take advantage of you. Checking out Eden on Trust Pilot made a world of difference. The high ratings for fair pricing, customer service, and support of the doctors was the deciding factor for me, and they were spot on. The people I have dealt with have been great, especially Nick who I spoke to the most, and they should all be commended!”