embody vs Medvi

“She was really helpful, she was there on time, she explained to me what I asked very nicely, she was very patient and helped me understand my weight loss journey a lot better, she gave me some insights too about how the medication should work over time.”

“My appointment went great! Nicole was professional and answered all my questions”

“The doctor listened to me today. I will tell you my review once I start taking the medication.”

“Provider went above and beyond when video call technical issues with audio occurred. Provider called me by phone to ensure that I had my appointment for my second month to increase dosage of medicine.”

“I've been looking for another GLP-1 company and I am happy that I chose embody.”

“She was very helpful with my questions, also very friendly.”

“Very nice person. She took the time to explain everything and make sure I understood everything we discussed.”

“The provider gave me an example of exactly what was needed.”

“Great customer service and my provider was so nice and explained everything very well.”

“Kindness, on time, all questions answered properly.”

“It was the phone call with a doctor and price for life.”

“Wonderful fast and friendly service, and the meds work the way they're supposed to. By my 3rd shot I'd already dropped 36 lbs. The price is the lowest around, and delivery was fast - only 2 days, with the cold packs still frozen solid. All-around awesome service.”

“The appointment was really good with the doctor, and my medicine came three days later, which was excellent. I've given your name to a friend of mine, so she will be using you as well.”

“My provider Dana was very pleasant to talk to and answered all my questions!”

“Had an appointment, even set a time, but I guess our time zones were different so she called me. She was very understanding and helpful. She is amazing and very helpful.”

“Honest, helpful. Great customer service.”

“Thorough, quick and easy!”

“My experience with Embody has been all perfect and very professional. I had issues with my video connecting so my provider took it upon herself to phone call me - it went perfect, I was heard and understood. So much faith in embody, with the affordable prices that don't change.”

“Knowledgeable, friendly.”

“The ordering experience was excellent, all information was given and everything done online. It was a very comfortable process.”

“No hassles. Free delivery. Explained everything.”

“Only on week 3; however, from my very first inquiry I've had excellent communication from customer service. When I was debating about the product and asking questions, the responses were always very prompt. When I made the decision to start, customer service updated me every step during process without me even needing to inquiry. All steps took place on time as informed and product shipped within days.”

“Love the fact that there are no surprises as in costly up front cost. So happy that it's monthly. Excited to start.”

“I've had a great experience with Embody over all. All those I've spoken to have been courteous informative and very helpful.”

“Great customer service fast and reliable”

“My visit was really good. The provider listened to me and answered my questions.”

“Understanding doctor, listened to my input and made me feel seen and valued.”

“I was uncertain about a few things and got clear answers.”

“Felt a little rushed, but I have been on medication from my own Dr. I have lost 35 pounds before joining Embody, but finding them has been an answered prayer because I couldn't afford to go up in my dosage without Embody! Got about 29 pds. To go on my upped dosage starting in a few days!”

“The nurse practitioner provided very helpful information. She listened to my concerns and addressed them positively.”

“Provider heard my feedback and wishes for moving forward. Adjusted dose according to my needs.”

“I was having the worst issues trying to get patient care through embody. Patrick called after a month and a half and said he was going to be my account manager. He has managed to fix the patient portal and get me engaged with a registered nurse. Two steps in the right direction thank you Patrick”

“Very polite.”

“So far seems to be running fine. We had misleading texts and waited on what we thought was gonna be a call for a telehealth visit. Which we never received. But after a few chats and a call I was able to get the email to send my proof of meds to. Looking forward to receiving my first shipment and get started to a healthier lifestyle”

“Once the initial problem was resolved, and I spoke to customer service about finally setting up an appointment. Everything was smooth. There was confusion because I had been prescribed it previously I no one ever told me I needed to schedule an appointment.”

“I received a call at my appt time. I was able to explain my concerns and received answers that were clear and concise.”

“I had a great experience with all initial communication. Only giving it 4 stars as there has been no communication since I was sent my 3 month supply and they initially say that someone will follow up monthly.”

“Initially I had great difficulty finding someone who could help me but once I did everyone was excellent and patient. Hoping everything goes smoothly now and hoping the Terzepitide will work as it has been with other pharmacies”

“I had 3 video appointments that the MD didn't show up to on video. I was told embody was sorry and that I would get put on the priority call list. The priority call was 4 days later than the original appointment. When I actually spoke with a doctor, it was fine.”

“I will give them a 3 for how easy it is to sign up and understandable questions. Also the medical providers are friendly. What keeps this from being a 4-5 is the shipping delay. First dose said 3-5 days and I got it in 8 days. I'm now on my second dose, money taken out of my bank 2 weeks ago and I'm 3 days past my medication taking day. This is 8 days after my new dose was approved by a N.P. that I had a video chat with. I'm sure this will affect the weight loss!!”

“Signing up is easy. Provider called, payment was issued and medication was shipped. It was when I was charged for something I did not ever get that things went very sideways. Customer service answers without checking full history, they provided multiple texts and emails, all from different people, all saying something different. I paid for something over two weeks ago that I did not get, and each person I talk to says "no refund policy" (didn't ask for one) or that I already got the medication. So if you want initial service with no ongoing correct follow up, this is the provider for you.”

“Very helpful information. Theresa was thoughtful and explained all of her observations.”

“Nurse was very informative and pleasant to talk with.”

“This journey has been great . Talking with Jessica certainly has answered my questions and concerns.”

“My provider was very helpful. She listened to my concerns and made proper adjustments.”

“Tomica, the company rep was outstanding.”

“I was able to ask any questions, she was very informative.”

“MedVi support and their affordable access to these truly life saving medicines is wonderful. I'm beyond grateful.”

“They really care about my needs and goals.”

“The doctor reviewed my history of orders and saw the mistake previously made and said she would correct my prescription order. All was great and can't think of any improvements. The program has been working fantastic for me and highly recommend.”

“That you meet with a real provider or nurse practitioner via video call I think is more important than a phone call. Things are cleared in your visit. Much better. They're always available, easy to make appointments”

“Uneventful, went as hoped”

“Experience was handled professionally and I was given well informed information on my weight loss medication and journey and what to expect. I was very comfortable knowing I can contact medical personnel at anytime with any questions or concerns. Overall I am very happy”

“The RN was very helpful with my medical questions as well as assuring me that things will be taken care of.”

“Very helpful and cooperative. I'm very satisfied.”

“Today I had a great follow up, check-in appointment with a nurse practitioner after having a surgical procedure done. We went over expectations, where I met with my dosages, how to continue with my dosages now that I have recovered from surgery. All in all it was a great experience; so far everything has gone really well with this MedVi tirzepatide health adventure I have undertaken.”

“Helpful and thorough”

“The nurse was very kind, professional and helpful. Thank you and keep up the good work. Unfortunately this company dosage peaks out at 11.125mg unlike some other companies that go to a max dosage of 15mg”

“My provider was very friendly. She answered all my questions very thoughtfully and thoroughly.”

“Timely and helpful video call resolving my issues.”

“The nurse paid close attention to my questions and responded in ways that were very helpful. Great job!”

“Video visit was made very easy and reminders were sent right before my visit”

“The person who helped me listened and helped me with my problems”

“The phone call was very thorough and everything went smoothly”

“My experience was highly satisfactory, and all my inquiries were addressed to my complete satisfaction.”

“The teams at Medvi always help to assist with my concerns and have been supportive and positive through my weight-loss journey.”

“She was very professional and considerate. The video call was on time and straightforward.”

“The personal service”

“She took her time, answered any questions. Very satisfied thank you”

“Friendly professional answered my questions. Thank you!”

“Professional summary, courtesy, thoroughly recommended and helpful information for my case.”

“Very personal, communicated all needs and supported me with advice”

“Quick, easy, to the point.”

“Helpful personnel.”

“At first had a hard time canceling my monthly subscription, but they did finally get that taken care of. The product is great, I just didnt need/want a monthly prescription. I wish they had more flexibility in that regard. Maybe an every other month, or just buy as needed.”

“MEDVi offers a lot of assistance with the RN, Provider. and Coaching Support - I like that assistance. However, they need to ensure for a solid audio-video connection to see whom you're speaking with (there's too much FRAUD going on today) especially when it comes to your health. It's very important to see and get there credentials/whom you're speaking with about your health - you know, the HIPPA ACT Policy. Otherwise, I really enjoy this Rx, it really curves your appetite. My PRAYER is NO side effects so that I can continue and accomplish my goal. I started this program in March 2026. It cost too much not to receive stellar service.”

“Caution is advised. The operational efficiency of this company is significantly lagging, causing an impediment to my regular medication intake schedule. Regrettably, their customer support inadequacies persist, coupled with a lack of responsibility for service deficiencies. In addition, their pricing surpasses that of competitors. It is my recommendation to refrain from engaging with this establishment due to their unreliability in ensuring timely delivery of essential medications for weekly GLP-1 dosages.”

“For the first 5 months, they were great. Good service. Good communication. Then, all communication stopped: no emails, no text. I called and canceled. But they would not send me a cancellation email. In three additional calls.”

“I transitioned to Medvi from another company and have been using GLP-1s for over a year. Medvi didn't review my history and continuously sent me a level 1 prescription when I needed a level 5. It took weeks to get each one resolved, including multiple calls/emails with customer service, and having to explain why I didn't want to pay more money for the "extra prescriptions". I paid for three months, but will not be renewing after these months are over.”

“I signed up for medication and was charged without ever having spoken to a medical professional. They ordered medication that was an incorrect dose. I met with their medical provider and she agreed to change to the correct dose. The change was never made. I called numerous times to correct the problem, I was assured that it was corrected. It never was. I called to cancel the order and request a refund. I was told I would have a refund in 5-10 days. I didn't receive confirmation of the refund and was getting notified that the prescription was being processed. I called again and was told to ignore the notification that it was cancelled and I would receive a refund. The order was shipped to me. It is not labeled with the correct dosage and the company is now refusing the refund I was promised. I have been on the phone and in email communication almost daily. DO NOT DO BUSINESS with MEDVI. They are not trustworthy. They will lie to you and refuse to honor their word.”

“Medvi promised GLP 1 medication for $179.00 monthly with a prepaid yearly subscription. Unfortunately the term was not a complete year. After just 11 shipments they renewed my subscription without any advance notice. They did not give me a choice. The amount I was charged previously was $2,148.01. If you divide this amount by 11 it does not come out to $179.00. When I did discover the charge applied to my card, I contacted Medvi that same day to cancel my subscription. They replied that they have cancelled it the following August in 2027. They would not allow me to cancel the current subscription. Not until I filed complaints with the Better Business Bureau, the FTC, and my State Attorney General did they finally refund my subscription. I would not deal with this company. Even though the medication was supposed to be monthly, the dosage that I was prescribed was two injections weekly. The dosage amount and the amount that they sent did not last for 8 injections for the month.”